UBQ Network Membership Program International and EMEA

For exporters, importers, global suppliers and grocers, DeltaTrak transforms real-time cold chain data into actionable intelligence to protect shelf-life and freshness, reduce waste, and improve profitability from source to consumer.

The UBQ Membership Advantage

Turn your cold chain program cost into a competitive advantage with UBQ Membership.

• Save Money: Paid Members receive a 10% credit off MSRP for approved IoT devices.
• Protect Every Shipment: UBQ Trip Segmentation delivers end-to-end visibility and real-time exception management, empowering shipping office, logistics and quality teams to take corrective action before issues become grocery rejections, dock fines, carrier claims, or lost shelf life.
• Improve Performance: UBQ Shipper Dashboard converts shipment data into actionable intelligence that drives measurable business outcomes. This helps organizations improve supply chain performance, reduce operational risk, strengthen customer relationships and protect both freshness and brand value. UBQ Maritime Tracking provides container events and ETAs, and UBQ Maritime Intelligence aggregates all your shipment level container events to reduce dwell time, delays, improve lane, carrier, vessel and port performance and lower E2E logistics costs in your global network. UBQ Carbon Compliance trusted carbon accounting and UBQ Freshness Index transforms cold chain data into shelf-life intelligence.

Membership Levels

Choose the UBQ Membership tier that best fits your annual shipment volume and business needs, then customize your services to achieve your operational and financial goals.

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Choose the UBQ Membership tier that best fits your annual shipment volume and business needs, then customize your services to achieve your operational and financial goals.

First question for Membership: how do you primarily move product? The customer’s primary logistics model determines the Membership path and included service entitlement.

LAND – I primarily ship by Truck (movement by road / ground) MARITIME – I am an Importer or Exporter primarily shipping by Container (movement by ocean container)

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	Basic Free	Silver Maritime – $550 ≤ 350 trips	Gold Maritime – $1,750 ≤ 1000 trips	Platinum Maritime – $2,750 ≤ 2000 trips
Value added & Premium Services
SERVICE ENTITLEMENT	Maritime: Tracking + Carbon PAYG	Maritime: Tracking + Carbon Included	Maritime: Tracking + Carbon Included	Maritime: Tracking + Carbon Included
KEY OUTCOME	Simple Track and Trace	Every Shipment Counts. Complete Visibility.	Help reduce rejections, claims and missed delivery windows to protect margin	Manage Global Operations and Risks with Confidence
COMMERCIAL MODEL	Pay only for what you use	Paid Membership	Membership + Decision Intelligence + Partner Services	Enterprise option also available
DECISION INTELLIGENCE (DI)	DI not available	DI not available	Up to 2 DI modules Maritime and Carbon Intelligence	Full suite — up to 5 DI modules

Every Membership Starts with Cold Chain Logistics

UBQ Cold Chain Logistics delivers end-to-end visibility and real-time exception management, empowering shipping office, logistics and quality teams to take corrective action before issues become grocery rejections, dock fines, carrier claims, or lost shelf life.

Shipment Services

✓ Included free with your Membership. $ Optional service available for purchase

Basic

• UBQ Cold Chain Logistics included
• UBQ Shipper Dashboard – Measure Shipper, Receiver and Carrier Performance
• UBQ Maritime Tracking – Never miss a container event or time of arrival change

Silver

• UBQ Shipper Dashboard included
• UBQ Maritime Tracking included
• UBQ Carbon Emission Compliance for Maritime Shipments

Gold

• • All Silver services included

• UBQ Maritime Intelligence Dashboard – Lane, Sealine, Vessel and Port Performance

Platinum

• All Gold services included
• UBQ Freshness Index shelf-life intelligence

Decision Intelligence

Turn cold-chain logistics data into better business decisions. The UBQ Decision Intelligence analytics suite moves you beyond monitoring what happened to deciding what to do next. UBQ Maritime Intelligence has already been released with additional modules designed to deliver actionable insights for executive users across logistics, quality, risk, finance and sustainability.

$ Decision Intelligence is an optional service available for purchase at Gold and Platinum tiers. Price POA.

Partner Services

✓ Included free with your Membership. $ Optional service available for purchase

Basic

• Fructidor B2B Marketplace Listing and Newsletter

Silver

• Fructidor B2B Marketplace Listing and Newsletter

Gold

• Helios Price Prediction
• Fructidor Strategic Sourcing and Buyer Discovery
• Protect shipments with Marsh Cargo and Delay Insurance
• Blooms Invoice financing in 24 hours

Platinum

• Starfish Order and FSMA 204 traceability
• HDG Digital Claims and Inspections for Food Safety / Quality Assurance
• Buyerdock Digital Product Passport and Mobile QR Marketing

Customer Success

Basic

• • Cloud Services Team

Program onboarding, account setup and user training to ensure your team gets up and running quickly.

Silver

• • Customer Success Playbook

Adopt proven best practices that accelerate user adoption and maximize the value of your UBQ Membership.

Gold

• • Dedicated Customer Success Manager

Optimize SOPs, KPIs and business outcomes through a structured Customer Success management cadence.

Platinum

• • Managed Services

Outsource your cold chain program to the UBQ Managed Services team for proactive monitoring, issue resolution, and continuous improvement to maximize business outcomes.

$ Enterprise Agreements. Custom enterprise pricing is available for high-volume accounts exceeding 10,000 shipments annually and for complex global deployments. Enterprise options include multi-company and multi-country account structures, large-scale deployments, custom APIs and integrations, advanced data sharing and workflows, and tailored SLA requirements.

$ Dashboard and KPI Customization. Tailor KPIs, dashboards, reporting periods, and drill-down analytics to measure what matters most to your business.

• • Membership Terms & Conditions:
  • 1. Membership fee is paid on an annual basis.

Included with Your Membership: The UBQ Shipper Dashboard

With the UBQ Shipper Dashboard, you can review consolidated temperature performance, dwell time, and shipment delays by lane, shipper, supplier, receiver, carrier, and key waypoints such as ports, customs, and distribution centers. Monitor time and temperature above or below thresholds, identify recurring exceptions, and assess performance across suppliers, receivers, and carriers. Focus on the KPIs that drive decisions. Suppliers can optimize operations to reduce rejections and missed delivery windows, while receivers can reduce shrink, lower markdowns, and improve gross margin.

Contact your DeltaTrak Sales Representative to Unlock the UBQ Membership Advantage

Globally Approved Technology

DeltaTrak’s cold chain monitoring solutions are trusted by leading global food suppliers—including Dole, Fresh Del Monte, Driscoll’s, and Mission Produce—across international markets.​

The decision to utilize our devices highlights a shared dedication to the precision, reliability, and standards required to safeguard temperature-sensitive shipments from origin to destination.

Download Resources

UBQ Network Cold Chain Logistics   Learn more

UBQ Network Maritime Tracking   Learn more

UBQ Network Ecosystem   Learn more

UBQ Network Carbon Compliance   Learn more

Ready to transform your real-time cold chain data into actionable intelligence?

You can continue using UBQ Cold Chain Logistics with your previously agreed pricing. Upgrade your UBQ Membership to unlock device discounts, the UBQ Shipper Dashboard, and access to value-added and premium services.

Contact your DeltaTrak Sales Representative to identify the right membership for your business

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